Frequently Asked Questions

We use high-quality materials such as 925 Sterling Silver, 18K Gold Plating, and ethically sourced gemstones to ensure every piece is both beautiful and durable.

Yes, all Glitry Art pieces are hypoallergenic, nickel-free, and lead-free, making them safe for daily wear even on sensitive skin.

To keep your pieces looking new, avoid contact with water, perfumes, and lotions, and store them in the Glitry Art pouch provided when not in use

Standard shipping typically takes 5–7 business days, while custom or made-to-order pieces may require an additional 10–14 days for production

Currently, we ship nationwide, but we are working hard to bring Glitry Art to our international customers very soon!

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery in real-time.

We offer a 14-day return policy for unworn items in their original packaging; please note that personalized or custom-made jewelry is final sale.

Please contact our support team within 48 hours of delivery with a photo of the item, and we will arrange a replacement for you immediately.